Case Studies

Real projects.
Real numbers.

Each case study describes a concrete business problem, the solution we implemented, and the measured results. No marketing fluff.

35+ projects implemented
12,000+ hours saved monthly across clients
4.2x average ROI in year one
4 mo. average payback period
Featured case study
Food industry Custom lead generation app
The problem

A Serbian healthy food producer had excellent products but minimal distribution reach. Sales depended entirely on personal connections and a slow manual process: someone on the team would individually call or email stores each day, with no pipeline, no tracking, no system. They were contacting 40 to 60 outlets per month, converting fewer than 10% of them. Growth was blocked by team capacity, not product quality.

The solution

We built a custom web application for automated lead generation and management in retail:

  • Automatic mapping and outreach to retail outlets by region and category across Serbia
  • Personalized pitches tailored to store type, with automated follow-up sequences
  • CRM pipeline tracking every contact from first email to signed distribution agreement
  • Sales team only receives warm leads who have already shown interest — no more cold calling

"In six months our products appeared on shelves from the north to the south of Serbia. Doing this manually would have taken us years."

Head of Sales, Serbian food producer
Measured results
~100% of retail regions in Serbia reached within 6 months
8x more outlets contacted per month without growing the team
3.2x improvement in conversion rate thanks to warm leads
6 mo. from first implementation to full nationwide distribution
Investment paid back in 3.5 months

More case studies

Healthcare AI Agent + Scheduling automation

Dental clinic in Belgrade: no-show rate dropped from 22% to 8% in 60 days

A dental clinic in Belgrade was losing 22% of appointments to no-shows and last-minute cancellations. Reception spent 3 to 4 hours daily on phone coordination.

An AI agent handles 85% of patient questions. Automated SMS reminders 48h and 2h before appointments dramatically reduced no-shows. Cancelled slots are automatically offered to the waitlist.

22%→8% no-show rate
3.5 hrs daily reception time freed
85% patient queries handled by AI
3.2 mo. payback period
Real estate Scheduling automation

Real estate agency: 10 emails per client eliminated for property viewing coordination

A real estate agency with 8 agents was wasting enormous time coordinating property viewings. Each client required 10 to 15 emails just to schedule a single visit.

Automated scheduling directly from listings, with real-time agent calendars, confirmations, and reminders. Agents now just show up to the scheduled viewing.

0 emails to coordinate a viewing
6 hrs saved per agent per week
40% more viewings in the same time
4.5 mo. payback period
Distribution Lead generation automation

Food distributor: from 3 to 15 qualified leads per week without expanding the team

The sales director of a distribution company was spending 60% of his working hours on cold calls and research. The result: 3 to 5 qualified conversations per week. The team was exhausted and growth was slow.

Automated prospecting identifies matching companies, sends personalised outreach, and hands off interested leads with full context to the sales team.

15-20 qualified leads per week
3x conversion improvement
4 mo. to first measurable results
5.1 mo. payback period
IT services Internal AI system + Reporting

E-commerce company: automated weekly reports and internal Q&A for a team of 35

The founder of an e-commerce company spent every Monday morning manually pulling data from five systems to compile a team report. Meanwhile, employees sent constant internal messages asking the same questions about policies and procedures.

An automated reporting system collects data and delivers a formatted report every Monday morning. An internal AI assistant trained on all company documentation answers questions instantly.

2.5 hrs weekly savings on reporting
70% fewer internal HR queries
10 sec. to find internal info (was 15 min)
3.8 mo. payback period
How we work

From problem to results:
our process in 5 steps

01
Discovery call
We map your processes and identify where the business loses the most time and money
02
Infrastructure review
We audit the tools and systems you already use so we can build on top of them
03
Solution design
We design a tailored solution with a clear projection of costs and savings
04
Implementation
We build iteratively with regular check-ins and adjustments along the way
05
Monitoring & support
We track performance, optimise, and stay available for all changes and updates

Want results like these for your business?

Start with a free 45-minute call. We analyse your processes, identify the top three automation opportunities, and give you a cost and savings estimate. No commitment required.

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